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Shipping & Returns

Returning Products 

If You end the Contract for any reason after Products have been dispatched to You or You have received them, You must return them to Us. You must either return the Products in person to where you collected them or post them back to us at Staples & Green, 13 Shooters Hill, Cowes, Isle of Wight, PO31 7BG. If You are exercising your right to change your mind, you must send off the Products within 14 days of telling Us You wish to end the Contract. All Products must be returned in their original packaging (including the outer box) and condition in which they were received.

When We will pay the costs of return

We will pay the costs of return:

(a) if the Products are faulty or misdescribed; or

(b) if You are ending the Contract because We have told You of an upcoming change to the Product or these Terms, an error in pricing or description, a delay in delivery due to events outside our control or because You have a legal right to do so as a result of something We have done wrong.

In all other circumstances (including where You are exercising your right to change your mind) You must pay the costs of return.